Forgotten passwords are like an out of body experience for a computer user. You type in your password and nothing happens. It seems like it should be a simple fix, but the problem is that no matter what you do, no matter how many times you try, you can’t get past it. Why is this? Here are 7 of the biggest issues that people and businesses face with forgotten passwords.
#1 – Slow Performance Windows Vista and Windows XP are great operating systems, but they aren’t meant to be database driven, meaning that they can’t handle a database of user profiles. This is common knowledge and a big problem, but the basic software configuration of Windows is set up to deal with this type of configuration. To make matters worse, Windows has very poor support for repairing basic software errors on the computer. Registry repair tools are your best bet here.
#2 – PC Hardware Drivers – If you’re using a new hardware device, such as a graphics card or sound card, your computer may not be able to communicate with the hardware properly. In fact, some issues can only be resolved by upgrading the driver. This is one of the more common IT support issues involving basic software components. Fortunately, many times this is an easy fix. Check out the documentation for your specific hardware and update your drivers accordingly.
#3 – PC Issues With Power Point presentations – There are many different things that can go wrong when showing a presentation. From screen freezing to a slow response from your audio interface, you may need to have your power point presentations running smoothly all the time. The same goes for network troubleshooting network issues with your networked computers. A power point display can often times spell disaster for a number of different systems. It’s important for your IT support team to have access to a full version of Windows, along with the latest updates and service packs. If they don’t have these on hand, you may need to send them over to a third party tech support group to come help with your PC issues.
#4 – usb problems – Many people use USB devices to connect to their computers and office networks. However, there are also a variety of different USB peripheral devices that may cause a myriad of problems on your desktop. From flash drives to data sticks, these can all become a problem that can disrupt your productivity or otherwise negatively impact your day to day computing experience. As such, you should have a USB driver up to date and installed on your computer in order to get USB 2.0 support going with your external peripherals. Many times, your IT support company will automatically download and install the latest USB driver updates as needed throughout the day.
#5 – Slow Internet Connection – If you have an internet connection that is slow to a crawl, it can take your computer a very long time to load up. This can affect many different functions within your operating system as well as various different programs and utilities that you may use on your PC. Because of this issue, it’s very important that your PC support team has a good working understanding of your computer speed first. Often times, your network administrator will check to see if there is a hardware issue that is causing the slow speed, and then they can make sure they have an effective solution for resolving your issue. They may also recommend the best possible solution based upon your individual computer speed requirements.
#6 – Computer slowdown – Even though it may not always seem like it to you, many times your computer speed may be tied to the startup programs that you have running at the same time. Unfortunately, some of these startup programs could be malicious or just up to an extremely old software program that has been left unchecked for quite some time. Once they start to slow down your computer speed, it can be time to find out what needs to be done in order to resolve this issue. IT Support will be able to walk you through this process and explain exactly how to get rid of these unwanted startup programs.
Wireless Networking – Not only can your wireless internet connection be affected by a number of different things, but it can also be affected by a number of different USB issues. Because so many people are connecting their laptops, desktops, and other items with USB ports today, it is very easy for them to be affected by a USB failure. The way in which you are able to identify whether a USB port is failing is by looking for a loud sound. Many people will check their devices to see if they are working properly before assuming the worst, but if there is a loud noise coming from your device, then it is probably suffering from a USB issue. IT Support can provide you with specific information on how to detect whether a USB port is failing and how to resolve the issue, so if you hear this sound it may be time to call in an IT professional. In addition, there are certain types of USB ports that cannot be used with certain types of hardware devices, so having a professional check your hardware can prevent any future problems.